written by: CMarsh78 Gone are the days in which the only way to make phone calls was through a traditional telephone. The World Wide Web has added new technology that makes it possible for voice calls to be made via the internet making use of Voice over ip (Voice Over Internet Protocol). These VOIP systems have allowed telephone calls to be made much more reasonably priced, especially those made to other countries. In addition to better pricing, Voice over ip systems support additional features, often included free of charge that would incur a fee under the traditional business phone systems . For instance, if you have an Internet allowance on your mobile phone, you can often divert your phone calls over Voice over ip to your mobile using a soft phone client. Similarly, if you are working from home, it is possible to just connect your office VOIP telephone into your home connection to the internet and no-one knows you were not in the office. Additional features include things like voice mail and this can be forwarded as an attachment with an email, and easily adding an extension by plugging a new VOIP phone into the network and provisioning a new internal extension. You do not even need a real life phone number for everyone in the company, often the VOIP switchboard should be able to receive calls through one number and allow the caller to be able to call the extension of their choice. These features were a short while ago only accessible to the large corporate environments that could spend a fortune on their telephone systems, but they are available these days for everyone. These kinds of Voice over ip systems have added an enormous benefit when it comes to flexibility to businesses, as you will no longer have to be in the office to receive your phone calls. everyone in the office can have their own extension, their own voice mail, and straightforward methods of forwarding phone calls amongst extensions. In short, business telephony need not be a frustration to businesses, and at the same time, the telephone bills are becoming more affordable.